Please email email@example.com to get the fastest and the the most effective support. You could be in different timezone than we are, and when you send email, you can attach the file you are trying to convert.
You can call 1-877-330-1268 and leave a message. The best way to contact ProperSoft is to send email to firstname.lastname@example.org
If you need help with the mapping or conversion, please attach the file you are trying to convert. All your details and files are kept confidential and review the limited number of support staff and deleted after your request is answered.